You know your DWV from your supply lines. You know when PEX-A beats copper for freeze resistance and when copper is worth the cost for longevity. You know trap depth requirements, cleanout placement, and why air admittance valves aren't allowed in every jurisdiction. You're doing work that requires permits, passes inspections, and protects people's homes — and keeping zero documentation of any of it.
Every plumber knows what 'it was like this when I got there' means in court.
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You access a wall to fix a supply line and find evidence of long-term water damage in the framing. You fix the leak and close the wall. Customer notices the damaged framing six months later. Without a diagnostic form documenting what you found before you started and what you told the customer — you're explaining yourself to their attorney.
Water heater replacements, repipes, and sewer laterals require permits in most jurisdictions. The permit tracker in this pack records the permit number, inspection date, inspector name, and sign-off. When a property sells and the title company asks for permit records on plumbing work, you have them in a file.
A pressure reducing valve, a shower cartridge, a ball valve — you're buying these parts and billing them at cost. The invoice template separates labor and parts clearly, with parts at a line-item price that reflects what you actually paid plus a standard markup. Customers expect this. Plumbers who bill parts at cost are training their customers to expect it.
You drove out at 9pm for a burst pipe. You charged emergency rate. Customer disputes it because you never told them. The service agreement includes an explicit emergency service rate clause that customers acknowledge before you dispatch. Zero disputes after that.
Every file is fully editable in Microsoft Word, Google Docs, or Apple Pages. Add your logo, customize your rates, and brand everything to your business. One purchase, unlimited use across your entire operation.
Service type determines the base — drain clearing, fixture replacement, pipe repair, water heater, and full repipe all have very different labor profiles. Access difficulty (standard vs crawl space vs slab) multiplies it. Parts cost tier adds the amount. Urgency factor for emergency dispatch. Every variable that drives your cost drives the estimate.
Single HTML file. Opens in any browser. Works offline. Set your rate once — it remembers. No subscription. No login. No software to install.
"The pre-existing conditions section in my service agreement changed how I do walkthroughs. I document everything I find before I touch it. Two disputes in the first month of using it — both resolved immediately because the customer had signed acknowledging what I found. Zero disputes since."